Delivering your Amsterdam Pass

Choose whether to get your Amsterdam Pass sent directly to your smartphone as a mobile pass, shipped out to you before you travel or pick it up in destination when you arrive in Amsterdam. With multiple collection points and a wide range of delivery options, you can pick the service that suits you best.

Get your Amsterdam Pass shipped – we ship globally!

If you choose to have your Amsterdam Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Amsterdam. The delivery options only provide estimated delivery times, so please keep this in mind.

Collection in Amsterdam FREE

Simply print off your Amsterdam Pass email confirmation voucher and collect your pass from the Collection Desk in Amsterdam

Instant Mobile Pass

Get your Amsterdam Mobile Passes sent to your smartphone instantly once purchased

Worldwide Shipping

Standard Europe Shipping takes up to 10 working days; Standard Worldwide Shipping takes up to 15 working days


Instant Mobile Pass

Choose to send your Amsterdam Pass order straight across to your smartphone (iOS and Android) and have your passes instantly at your fingertips. It’s really convenient if you've just got to Amsterdam and you'd like to use your pass straight away, as you don’t need to wait for a delivery plus you'll save precious time as you'll avoid having to visit our Redemption Centre for collection. Simply download your mobile pass that contains a QR code and use your pass straight away for either free access or discounted prices into the attractions included. To find out more information head on over to our  Amsterdam Mobile Pass page. 

Delivery Option Cost Shipping Time
Collect from Redemption Desk in Amsterdam FREE Same Day*
Download Mobile Pass FREE Immediately
Standard Worldwide Shipping €18 Up to 7 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays).
*You may collect your order at your leisure, from the day of purchase onwards. We advise that you do not ship it to hotels or third parties.

Collection in Amsterdam

To collect your pass in Amsterdam from any one of the collection desks, you must have your Amsterdam Pass email confirmation voucher ready to present - either on your mobile or printed off - to redeem your passes:


Stromma Central Station

Prins Hendrikkade 37A, Amsterdam, Netherlands (Stromma Central Station)

22 March 2018 to 4 November 2018 open 9.00 - 22.00

5 November 2019 to 21 March 2019 open 9.00 - 21.00

(Note: times are subject to change)


Stromma Damrak Pier 5

Damrak Pier 5, Amsterdam (Stromma Pier )

22 March 2018 to 4 November 2018 open 9.00 - 21.00

5 November 2019 to 21 March 2019 open 10.00 - 18.00

(Note: times are subject to change)


Stromma shop inside the I Amsterdam Visitor Centre

Inside I amsterdam Visitor Centre opposite the Central Station, Stationsplein 10, Amsterdam

22 March 2018 to 4 November 2018 open 9.00 -21.00

5 November 2019 to 21 March 2019 open 10.00 -18.00

(Note: times are subject to change)